Case Studies

The businesses we look after

From international manufacturers to schools, drinks producers and chambers — real South West businesses we've supported, some for the best part of two decades.

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Case studies

Real businesses, real results

Each one started with a problem — patchy phones, two sites that wouldn't talk, a school network at its limit. Here's what we did about it.

Manufacturing · Exeter & Dover

Multipanel UK

Multipanel UK make composite aluminium sheets, manufactured at their Dover plant and run from their Exeter head office. We brought both sites — and a sales team spread across 20 countries — onto one integrated telephony network.

Food & drink · Devon

Luscombe Drinks

Luscombe has crafted premium organic drinks on their Devon farm since 1975. After a previous supplier left them with patchy connectivity and unreliable calls, we put in a new leased line and the Cobalt Cloud phone system.

Education · Torbay & South Devon

United Schools Federation

United Schools Federation is a federation of five schools across Torbay and South Devon that share resources and expertise. We gave them a cloud-based system that moves calls between sites and that their own team can manage.

Education · North Devon

Alumnis Multi Academy Trust

Alumnis Multi Academy Trust is seven primary schools and an administrative hub across rural North Devon. We gave them a hosted 3CX phone system so staff across eight sites can work effectively as one team.

Education · Plymouth

Lipson Co-operative Academy

Lipson Co-operative Academy is a secondary school in the heart of Plymouth, catering for over 1,000 students. We replaced a costly legacy setup with a 3CX system built around softphones, a mobile app and voicemail-to-email.

Legal · Exeter

Magdalen Chambers

Founded in 2013, Magdalen Chambers is the largest barristers' chambers south-west of Bristol, with over 45 members. We upgraded their internet connectivity and installed the Cobalt Cloud phone system.

Charity & care · Ivybridge & Newton Abbot

Dame Hannah Rogers Trust

Dame Hannah Rogers Trust supports children and adults with a range of disabilities across two Devon sites, at Ivybridge and Seale-Hayne. We consolidated their separate systems into one, bridging almost 300 extensions.

Food & drink · Dorset & South of England

Hunt's Food Group

Hunt's Food Group began on a Dorset dairy farm in the early 1900s and is now a £110m turnover food distributor supplying businesses across the South of England. We replaced an ageing PBX with a scalable 3CX system across six sites.

Veterinary services · UK-wide

Vetlink

Vetlink provide a video consultation service between animal owners and UK vets, covering pets, livestock and equine. We built a call and video routing system linking vets working across multiple practices and from home.

Printing & design · Somerset

Carly Press

A family business since 1982, Carly Press is one of the UK's most respected printing companies, working from a 9,500 sq ft facility in Somerset. We moved them off a poor big-name provider onto a reliable cloud system with proactive support.

Digital agency · Exeter

WNW Digital

WNW Digital is a web design and digital marketing agency focused on bringing new customers into their clients' businesses. With expansion plans and a move into Exeter city centre, they needed a phone system that could grow with them.

In their words

What our clients say

“Our new telephone system has transformed the way we operate. I am extremely impressed with the way they do business and how seriously they took ours.”

Debra Ransom

Operations Director, Falcon Business Centre

“We are now an international multi-site, 60 million pound company and Cobalt provide us with everything and more. Our demand on them has grown with our business.”

Andrew Cock

CEO, Multipanel UK Ltd

“It has been a great relief to finally have a system that just does what it should do with a company that does care about its customers for the long term.”

Wayne Martin

IT Manager, Luscombe Drinks

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