WNW Digital — Cobalt case study

Digital agency · Exeter

A new phone system that kept the old number

WNW Digital is a web design and digital marketing agency focused on bringing new customers into their clients' businesses. With expansion plans and a move into Exeter city centre, they needed a phone system that could grow with them.

The challenge

What WNW Digital needed

With aggressive expansion plans and a move into Exeter city centre, WNW needed a new phone system that would grow with the business while letting them keep their existing telephone number. They'd also had problems with their previous supplier.

WNW Digital — Cobalt case study

What we did

Our approach

The best of both numbers

We moved WNW to our hosted phone system, which let them keep their old number and publish a brand-new city-based number too. We liaised with their previous supplier directly, so they didn't have to, and made sure they were up and running on time.

Room to expand

The hosted system grows easily — additional extensions can be added at low cost, one user at a time, making it simple to budget for future growth.

The result

Where it left them

WNW's Managing Director described Cobalt as prompt, efficient, friendly and understanding — going the extra mile to get them up and running on time, even handling the handover with their old supplier.

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