IT Support · Torquay · Hospitality
Wi-Fi, bookings and phones for English Riviera hospitality
Guest Wi-Fi that holds up, a booking line that always answers, and card payments that don't die mid-service. Built for the hotels, pubs and restaurants that drive Torbay.
Hospitality is the engine of the English Riviera, and Torquay's seafront hotels, harbourside restaurants and bars live or die by technology guests never see until it fails. A booking line that's always engaged loses covers in the height of the season, Wi-Fi that drops earns a one-star review, and a card machine going down at a full summer service is a genuine nightmare. We build the comms and connectivity to hold up when it matters most.
Bookings and guest Wi-Fi sorted
A cloud phone system means booking calls get routed and queued properly instead of vanishing at peak times. Alongside it we design and install guest Wi-Fi that covers the rooms, bar and restaurant, kept separate from the tills and booking systems that run the business — so guests get a good connection without any risk to the operation.
Sized for the season, not a quiet Tuesday
Phones, tills and card payments all run over your connection, so when it drops, trading stops. We build in 4G failover so a backup kicks in automatically over the mobile network and a busy service isn't ruined by a dead line — and we size everything for the summer peaks and bank-holiday crowds the Riviera lives on, not a quiet February midweek.
Local to Torquay
Torquay is about 40 minutes from our Exeter base, close enough for us to be there in person when it matters and set up to handle most things securely online.
What we handle
What Torquay hospitality businesses come to us for
A booking line that always answers
A permanently engaged line loses bookings and covers. A cloud phone system with sensible routing and queueing means booking calls reach the right place, even at the busiest times.
Guest Wi-Fi that actually works
Patchy or slow guest Wi-Fi earns bad reviews. We design and install Wi-Fi that gives proper coverage across rooms, bar and restaurant, separate from the systems that run the business.
Card payments that stay up
A card machine going down during a full service is a disaster. We build in resilient connectivity and 4G failover, so payments and tills keep working even if the main line drops.
Seasonal peaks
Hospitality lives and dies by the busy season and big nights. We make sure your phones, Wi-Fi and connection are sized to cope with the peaks, not just a quiet Tuesday.
Multi-site groups
Pub and restaurant groups need joined-up phones and support across sites. We put every site on one platform with its own line, managed centrally.
What's included
IT Support in Torquay, done properly
Proactive monitoring
We watch your systems and fix small issues before they become outages.
Helpdesk that picks up
Real engineers on the end of the phone, not a ticket into the void.
Microsoft 365 done right
Email, Teams and SharePoint set up and supported properly.
Hardware and servers
Specified, supplied and supported — one team for the whole stack.
Backup and recovery
Your data backed up and recoverable, checked regularly.
Security built in
Patching, updates and Cyber Essentials so the basics are covered.
Proof
Real South West organisations we already look after
Explore more
More sectors
Other sectors we support in Torquay
FAQs
Hospitality IT support in Torquay — your questions
Can you sort guest Wi-Fi across a seafront hotel in Torquay?
Yes — we design and install Wi-Fi that gives proper coverage across rooms, bar and restaurant, kept separate from the systems that run the business. Guests get a good connection without any risk to your tills and bookings, which keeps the reviews up.
Will the booking line cope at the height of the season?
We set up a cloud phone system with sensible routing and queueing, so booking calls reach the right place even when every line's busy, and 4G failover keeps the phones up if the connection drops. It's sized for the Riviera's seasonal peaks, not a quiet week.
Can you stop our booking line being constantly engaged?
Yes — a cloud phone system with sensible routing and queueing means booking calls reach the right place even at the busiest times, so you stop losing covers to a permanently engaged line.
Can you sort guest Wi-Fi across the building?
We design and install Wi-Fi that gives proper coverage across rooms, bar and restaurant, kept separate from the systems that run the business — so guests get a good connection without any risk to your tills and bookings.
What happens to card payments if the internet goes down?
We build in 4G failover, so if your main line drops, a backup connection kicks in automatically over the mobile network and your tills and card payments keep working through the outage.
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Hospitality IT support in Torquay?
Talk to the team that knows Torquay and your sector. Call 01392 662600 or drop us a line — plainly, with no obligation.