IT Support · Newquay · Hospitality
Wi-Fi, bookings and phones for Newquay hospitality
Guest Wi-Fi that holds up, a booking line that always answers, and card payments that survive a packed summer. Built for Newquay hotels, restaurants and surf businesses, supported remotely.
Newquay is Cornwall's tourism and surf capital, and its hospitality runs flat out through the season — hotels, restaurants, bars and surf operators all flooded with visitors for months, then quiet through winter. That swing is brutal on technology guests never notice until it fails: an engaged booking line loses covers, dropped Wi-Fi earns a bad review, and a card machine dying at a full Saturday service is a real nightmare. We build comms and connectivity to hold up at the peak, and support them remotely.
Bookings and guest Wi-Fi sorted
A cloud phone system routes and queues booking calls properly instead of losing them when the season hits, and because it runs over your internet we set it up and support it remotely. Alongside it we plan a visit to install guest Wi-Fi covering rooms, bar and restaurant, kept separate from the tills and booking systems, so guests get a good connection with no risk to the operation.
Still trading when the line drops
Phones, tills and card payments all run over your connection, so when it drops, trading stops — and in Newquay that nearly always lands at the worst, busiest moment. We build in 4G failover so a backup kicks in automatically over the mobile network, and we size everything for the summer peaks and big nights, not a quiet midweek in February.
Local to Newquay
Newquay is about 100 minutes from our Exeter base, close enough for us to be there in person when it matters and set up to handle most things securely online.
What we handle
What Newquay hospitality businesses come to us for
A booking line that always answers
A permanently engaged line loses bookings and covers. A cloud phone system with sensible routing and queueing means booking calls reach the right place, even at the busiest times.
Guest Wi-Fi that actually works
Patchy or slow guest Wi-Fi earns bad reviews. We design and install Wi-Fi that gives proper coverage across rooms, bar and restaurant, separate from the systems that run the business.
Card payments that stay up
A card machine going down during a full service is a disaster. We build in resilient connectivity and 4G failover, so payments and tills keep working even if the main line drops.
Seasonal peaks
Hospitality lives and dies by the busy season and big nights. We make sure your phones, Wi-Fi and connection are sized to cope with the peaks, not just a quiet Tuesday.
Multi-site groups
Pub and restaurant groups need joined-up phones and support across sites. We put every site on one platform with its own line, managed centrally.
What's included
IT Support in Newquay, done properly
Proactive monitoring
We watch your systems and fix small issues before they become outages.
Helpdesk that picks up
Real engineers on the end of the phone, not a ticket into the void.
Microsoft 365 done right
Email, Teams and SharePoint set up and supported properly.
Hardware and servers
Specified, supplied and supported — one team for the whole stack.
Backup and recovery
Your data backed up and recoverable, checked regularly.
Security built in
Patching, updates and Cyber Essentials so the basics are covered.
Proof
Real South West organisations we already look after
Explore more
More sectors
Other sectors we support in Newquay
FAQs
Hospitality IT support in Newquay — your questions
Can you set up guest Wi-Fi for a Newquay hotel or surf venue?
Yes — the install needs someone on site, so we plan a visit to design and fit Wi-Fi covering rooms, bar and restaurant, kept separate from the systems that run the business. Guests get a good connection with no risk to your tills and bookings, and we support it remotely from there.
Can your systems handle the seasonal peaks?
That's what we size for. We make sure your phones, Wi-Fi and connection cope with Newquay's summer peaks and big nights rather than a quiet Tuesday, with a cloud phone system that routes a flood of booking calls properly and 4G failover that keeps you trading if the line drops.
Can you stop our booking line being constantly engaged?
Yes — a cloud phone system with sensible routing and queueing means booking calls reach the right place even at the busiest times, so you stop losing covers to a permanently engaged line.
Can you sort guest Wi-Fi across the building?
We design and install Wi-Fi that gives proper coverage across rooms, bar and restaurant, kept separate from the systems that run the business — so guests get a good connection without any risk to your tills and bookings.
What happens to card payments if the internet goes down?
We build in 4G failover, so if your main line drops, a backup connection kicks in automatically over the mobile network and your tills and card payments keep working through the outage.
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Hospitality IT support in Newquay?
Talk to the team that knows Newquay and your sector. Call 01392 662600 or drop us a line — plainly, with no obligation.