Sectors
IT & comms for food & drink producers
Production, warehouse and the trade order line all have to keep running. We build resilient IT, connectivity and phones for South West food and drink producers — and we already do, for Luscombe.
A food and drink producer is part factory, part logistics operation, part sales team. Production has to keep moving, orders have to be taken and dispatched, and the trade and customer lines have to be answered. We build IT and comms that join it all up and keep it running.
We already do this
Cobalt supports Luscombe Drinks and Hunt's Food Group, so we know how a producer runs — the order lines, the warehouse, the connection everything depends on. We build for that, not a generic office.
Orders, production and trade calls
A cloud phone system handles the trade and customer order lines properly, resilient connectivity keeps production and stock systems running, and we secure the lot with Cyber Essentials and tested backups.
The brief
What food & drink actually needs from IT & comms
Keeping production and dispatch moving
When the connection or systems go down, production and dispatch stall. We build resilient connectivity with failover and tested backups, so an outage doesn't stop orders going out.
Trade and customer order lines
Orders come in by phone, and a missed or lost call is a lost order. A cloud phone system with sensible routing and call recording means orders reach the right place and nothing's disputed.
Warehouse and production connectivity
Stock systems, scanners and production kit all need a reliable connection in a tough environment. We design cabling and connectivity that gives solid coverage across the site.
Multi-site and growth
Producers often grow into more sites and bigger trade. We join sites onto one phone and support model and scale the IT as you grow — as we've done for producers in the region.
Securing the business
Recipes, customer accounts and trade data are worth protecting. Cyber Essentials, monitoring and tested backups close off the common attacks and keep you trading.
What we'd put in place
The services that fit food & drink
Proof
Businesses like yours that we already look after
Real South West organisations we support. Read the full story on each case study.
In your area
Food & Drink IT support, town by town
FAQs
Common questions
Do you already work with food and drink producers?
Yes — Luscombe Drinks and Hunt's Food Group are among the producers we support across the South West, so we know how the operation runs: the order lines, the warehouse and the connection everything depends on.
How do you keep production and orders running?
We build resilient connectivity with 4G or leased-line failover, tested backups and proactive monitoring, so an outage doesn't stall production or stop orders going out. The aim is to keep you trading through the things that would otherwise stop you.
Can you handle the trade order phone line?
Yes — a cloud phone system with sensible routing and call recording means trade and customer orders reach the right place and nothing is lost or disputed. Orders coming in by phone don't slip through the gaps.
#WEARECOBALT
Ready when you are.
Tell us what's slowing your business down. We'll tell you exactly how we'd fix it — plainly, with no obligation.