Sectors
IT & comms for professional services
Solicitors, accountants and chambers run on confidentiality and trust. We build IT, phones and security that protect both — and prove it when a client or regulator asks.
In professional services your reputation is built on handling sensitive information properly. A data breach or a dropped call isn't just an inconvenience — it's a hit to client trust. We build IT and comms that keep client data secure and your firm responsive.
Confidentiality you can evidence
Client confidentiality, conflict checks, regulatory duties — these aren't optional in a law or accountancy firm. We set up Microsoft 365, access controls and Cyber Essentials so your data is protected and you can show a client or regulator exactly how.
Trusted by firms across the region
Cobalt already looks after professional services firms in the South West, including Magdalen Chambers — so we know the standards the sector works to.
The brief
What professional services actually needs from IT & comms
Client confidentiality above all
Sensitive client files can't leak or be seen by the wrong people. We lock down Microsoft 365 access, secure your data and put backup in place, so confidentiality is protected and you can prove it.
Regulatory and compliance duties
SRA, ICAEW, GDPR — professional firms answer to regulators on how they handle data. Cyber Essentials and proper security give you a recognised standard to point to when you're asked.
Never missing a client call
A missed call can be a missed instruction or a lost client. A cloud phone system with sensible routing and call recording means calls reach the right person and nothing is lost or disputed.
Call recording for accountability
When advice is given by phone, a recording settles any later question over what was said. Call recording is built into the phone system, stored securely and easy to retrieve.
Working securely from anywhere
Partners and staff work from court, client sites and home. We make remote access secure so people can work anywhere without putting client data at risk.
Downtime costs billable hours
When systems are down, fee-earners can't earn. Proactive support and tested backups keep things running and get you back fast if something fails.
What we'd put in place
The services that fit professional services
Proof
Businesses like yours that we already look after
Real South West organisations we support. Read the full story on each case study.
In your area
Professional Services IT support, town by town
FAQs
Common questions
How do you protect client confidentiality?
We lock down access in Microsoft 365 so only the right people see the right files, secure your data and set up tested backups, and put Cyber Essentials in place. The result is confidentiality that's protected and that you can evidence to a client or regulator.
Can you help us meet our regulator's requirements?
We help you meet the IT and security side. Cyber Essentials gives you a recognised standard for data handling, and we set up your systems so you can show an SRA, ICAEW or GDPR query exactly how client data is protected.
Do you record calls for compliance?
Yes — call recording is built into the phone system, stored securely and easy to retrieve. When advice is given over the phone, a recording settles any later question over what was said.
Do you already work with firms like ours?
We do — Magdalen Chambers is among the professional services firms we support across the South West, so we know the standards the sector works to.
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Ready when you are.
Tell us what's slowing your business down. We'll tell you exactly how we'd fix it — plainly, with no obligation.